Preguntas Frecuentes

Frequently Asked Questions

Is automation feasible in my type of business?

In all sectors and businesses, tasks are performed manually when they could be automated, particularly in the backoffice.

Are your chatbots as stupid as traditional chabots?

The generative and conversational AI that emerged in 2022 incorporating large language models (LLM) has transformed chatbots.
Today's chatbots are no longer governed by static rules and keywords. Our chatbots are dynamic, able to learn and adapt, capable of processing huge amounts of unstructured data. This enables them to contextualise, discern intent and nuances to provide the right answer.

How much do your automation projects cost?

It depends on what you want to automate and the level of customisation you require.
It depends on many factors including the level of complexity, your level of digitalisation, the tokens of the AI model used, updates, etc.

What is your billing model?

Automation as a Service model: Like a rental, you pay a monthly subscription for the operation of the project and we take care of it. If you are not happy you can just cancel your subscription)
Build & Release model: We create a tailor-made application and sell it to you
Consulting model: We bill you for our working hours
Hybrid model: The most popular, a combination of the above models: Initial charge + monthly fee

What is complementary data? Where does it come from?

This data complements that used by language models (LLM) such as GPT, Grok or Claude and that come from public sources, mainly the Internet
This knowledge can be complemented with data sources that governments or companies such as Amazon, Google or LinkedIn provide access to through APIs. You can also add internal company data in an automated and non-automated way by including documents you have in pdf, word, excel, sheets, etc.

Do I need to give you the complementary data for the knowledge source?

The more data you provide to us, the more personalized the service will be. We can help you get relevant data through Internet scraping or using APIs. However, you will always have the model's public data.

Is my customer´s data safe?

Data privacy and security are priorities for iAutomator.
See our security and privacy sections for detailed information on our security measures and privacy policies.

How long does it take for you to complete the automation process?

It depends on the conditions, complexity, degree of customization, your level of digitalization and the software you use

How would we start working?

We offer a completely free initial meeting. During this call, we inform ourselves about your problems and needs so that we can start looking for solutions. You don't need to have a clear idea of the project you want to develop, we just need to know what the problem is

Frequently Asked Questions

We stay by your side, throughout the process

Initial consultation meeting

Needs assessment and technology analysis

Proposal

Implementation

Onboarding and deployment

Monitoring, evaluation and support