Customer services

The agent can also serve your customers

We can create a public version of the agent that your corporate customers or leads can access through your website via WhatsApp or webchat. We build this version with full consideration to security, privacy and regulatory compliance.
Excellent user experience:
  • 24/7 service with no waiting
  • Personalised answers
  • Resolution of complex queries
  • In multiple languages
You'll get detailed, easy-to-analyse feedback about users and what they're looking for; this will also enable lead qualification

B2B Lead qualification

During the conversation, the agent collects information about the corporate lead: What they look for, current situation, budget, timeline, authority and more

... and cross-checks this data with the knowledge base, your ideal corporate customer profile and compliant company data from authorised sources such as public registries, business reports, Google Maps and more

To qualify the lead based on their potential, suitability and probability of conversion to paying customer

.... so you stop wasting time with unsuitable leads

We create bespoke user experiences

Our chatbots offer a far superior experience compared with generic chatbots — and not just because they use the most sophisticated language models

Behind our chatbots lies a bespoke AI agent, built with in-depth knowledge of your company, corporate clients, business and environment

We create conversational flows tailored to increase empathy... while generic chatbots offer rigid interactions bound by standardised templates

Our agents can deal with ambiguous or misstated questions because they can detect user intent

By combining contextual information about your company and semantic processing, our agents can identify the purpose or action behind a user's query